Privacy Policy

This Privacy Policy explains how [[legal entity name]] (“Clarity Consulting”, “we”, “us”) collects, uses, stores and protects your personal data when you use our website and services, in accordance with Decree 13/2023/NĐ-CP on personal data protection.

Data we collect

We collect only the data needed to provide our services and respond to your requests:

• Contact details: name, email, phone number, company name.
• Business information: tax code (MST), industry, and the enquiry details you provide.
• For certain services (e.g. company formation, HR & payroll) we may process ID card/passport numbers where required by law and with your consent.
• Website usage data and cookies — see the Cookies section below.

Purposes and legal basis

We process personal data to: respond to enquiries and quote requests; provide and administer our services; comply with legal, accounting and tax obligations; and improve our website. The basis for processing is your consent and/or performance of a service contract. You may withdraw consent at any time.

Cookies

The website uses strictly necessary cookies to function, plus analytics and marketing cookies only where you allow them. You can change your choice at any time via “Cookie settings” at the bottom of the screen. Analytics and marketing cookies are not activated before you consent.

Sharing and disclosure

We do not sell personal data. We share data only with: service providers who support our operations (e.g. hosting, email) under confidentiality terms; and competent state authorities where required by law.

Cross-border transfer

Some of our service providers may process data outside Vietnam. Where this occurs we apply appropriate safeguards and comply with the transfer-impact-assessment requirements of Decree 13/2023/NĐ-CP.

Retention

We retain personal data for as long as necessary for the purposes collected and to meet Vietnamese accounting and tax record-keeping obligations, after which it is deleted or anonymised. Specific retention period: [[data-retention period]].

Your rights

Under Decree 13/2023/NĐ-CP you have the right to: be informed, access, correct and delete your data; withdraw consent; restrict or object to processing; and lodge a complaint with the competent authority. To exercise these rights, contact us using the details below.

Security

We apply reasonable technical and organisational measures to protect personal data against unauthorised access, alteration or disclosure.

Changes to this policy

We may update this policy from time to time. Updates take effect when posted, with the “Last updated” date shown at the top of this page.

Contact

For any privacy question or data request, please contact our data-protection point of contact: [[DPO / privacy contact]] — email hello@clarity.vn.